website (the “Service”) operated by Arthur Studios. Arthur Studios provides products and services to help you get a world-class website.
Your access to and use of the Service is conditioned on your acceptance of and compliance with these Terms. These Terms apply to all visitors, users, and others who access or use the Service. Any new features or tools which are added to the current service shall be also subject to these Terms and Conditions. Arthur Studios reserves the right to update and change the Terms by posting updates and changes to the arthurstudios.tech website. You are advised to check the Terms of Service from time to time for any updates or changes that may impact you
Payment
Payment is made by the client for any of our packages in the respective currencies, in order to commence any of our website or digital marketing services. On confirmation of payment, a receipt will be issued based on the contact information we are provided with.
Supply of Information
The client is responsible for providing all necessary information in order to execute the project. Such information may include logos, contact information, website content, images, videos, account access, etc.
Where there is any delay in providing necessary information, we reserve the right to delay the commencement of the respective project or campaign until all necessary information has been provided.
Changes/Corrections to Projects/Services
Projects are completed depending on the duration specified and Arthur Studios always ensures to meet our deadlines. Work and changes by the client or affiliates of the client requested after a project’s deadline has passed will be charged at our hourly rate.
We do provide the opportunity to provide feedback in 2 revision sessions before the completion of a project.
Deviations from the initially agreed upon brief, desired specifications that were not previously disclosed, or content updates that were not provided initially will be charged at our hourly rate depending on the scope of extra work required.
Names and Trademarks
Clients hereby grant Arthur Studios a non-exclusive right to use Client’s trade names and logos as are used by Client’s hosted sites, including but not limited to screenshots of Client’s hosted sites, testimonials and associated photographs appearing on Client’s hosted sites (“Customer Public information and images”), in advertising and also on Arthur Studios own websites describing and promoting Arthur Studios Services.
Billing Policies and Cycles
All billing invoices and payment notifications will be sent to the client via email and SMS where possible. For all our products/services that have a recurring billing cycle, that cycle begins on the day the Client makes their first payment (the “Billing Date”) and is due on that day each month, or year thereafter, depending on the Service plan selected and billing terms for individual Services. Failure to make payment for services when due will lead to our inability to continue to provide the said service.
Domain Ownership and Transfer
The Client is the owner of their domain name at all times and Arthur Studios is proud not to hold our customers to ransom regarding domain names. A Client may choose to transfer their domain name at any time and for any reason. Circumstances under which a domain name transfer request cannot be honored include:
– Evidence of fraud regarding the domain name, its acquisition, or use.
– Dispute over the identity and authority of the person requesting the domain transfer.
– Expiry of a domain name due to a failure on the Client’s part to make payment for the required billing cycle on schedule.
– Domain name is within the 60-day initial registration period with Arthur Studios
– Domain name is within the 60-day period from a previous transfer to Arthur Studios
Free Domain Policy
We provide one free domain name (.com, .org, .net or .biz) per eligible website package.
Termination of Service
Arthur Studios Service will continue in effect until the Client validly terminates the Service
- The Client may cancel his/her service at anytime by emailing info@arthurstudios.tech and then following the specific instructions indicated to the Client in Arthur Studios response
- The Client upon cancellation of service will not be entitled to a refund of any fees.
- The Client’s website will be taken offline or campaign will be terminated.
- Fraud: Without limiting any other remedies, Arthur Studios may suspend a Client’s website or campaign if we suspect that the Client (by conviction, settlement, insurance or escrow investigation, or otherwise) has engaged in fraudulent activity or illegality in connection with the site or services or are in violation of the terms and conditions.
Prohibited Practices
Client’s may not utilize the Service to provide, sell or offer to sell the following: replicas; controlled substances; illegal drugs and drug contraband; weapons; pirated materials; instructions on making, assembling or obtaining illegal goods or weapons to attack others; information used to violate the copyright(s) of, violate the trademark(s) of or to destroy others’ intellectual property or information; information used to illegally harm any people or animals; pornography, nudity, sexual products, programs or services; escort services or other content deemed adult related.
Changes to Services and Pricing
Arthur Studios reserves the right at any time, and from time to time, to modify or discontinue, the Service or any part thereof with or without notice. Arthur Studios will not be liable to the Client or any third party for any modification, price change, suspension, or discontinuance of the Service.
Contacting Us
If you have a question about the Site, or our terms and conditions, you may contact us at:
info@arthurstudios.tech
Or you can write to us at:
Arthur Studios Creative Agency
Customer Security Department,
Sam Ankrah St. Spintex Rd.,
GT – 75854.
Ghana.
We will investigate your question, respond to your inquiry and attempt to resolve any concern regarding your privacy question.
© 2022 Arthur Studios Creative agency. All Rights Reserved